Feedback 2009
| Bass Week 2009 - Questionnaire Feedback | ||
| Q01) Did you pre-book, take advantage of the discount? | ||
| q01: pre-booked | 47 | 98% |
| q01: didn't pre-book | 1 | 2% |
| Q02) Did you receive sufficient information on the event? | ||
| q02: yes | 47 | 98% |
| q02: no | 1 | 2% |
| Q03) When you arrived on site did you receive sufficient information on the event? | ||
| q03: yes | 1 | 2% |
| q03: no | 2 | 4% |
| q03: Don't know/didn't read it | 45 | 94% |
| Q03t) Please suggest any additional information you would like to see included in the welcome pack | ||
| q03t: Cannot think of anything! | ||
| q03t: free beer! lol | ||
| q03t: More places to eat out and places to visit | ||
| q03t: Race details. In initial info it detailed pursuit etc but not in info received in pack. Folk new to bass were confused | ||
| q03t: A £250 voucher for the bar, a £200 voucher for the chandelry, and a £250 voucher for Colins Caff | ||
| q03t: Information about eating off site, i.e local pubs and recomended restraunts. | ||
| q03t: Took me a little while to realise the sailing programme was on blackboards in the clubhouse | ||
| q03t: We were not aware that some races were pursuits. It wasn't in any of the paperwork. When I asked I was told "everyone knows it always is on a Thursday"....... | ||
| Q04) Upon arrival were you happy with the welcome and initial instructions given? | ||
| q04: yes | 48 | 100% |
| q04: no | 0 | 0% |
| Q05) Were the reception cabin opening times adequate? | ||
| q05: yes | 38 | 79% |
| q05: no | 1 | 2% |
| q05: not required | 9 | 19% |
| Q05t) General comments on booking/reception | ||
| q05t: All worked well, no problems | ||
| q05t: Congestion at gate sometimes was a problem, especially fo other road users. | ||
| q05t: Excellent | ||
| q05t: good | ||
| q05t: Great job despite advese climatic challenges !!!!!!! | ||
| q05t: Paperwork said to arrive at 1300, but when we did it was clear that many people had arrived much earlier. | ||
| q05t: There was no-one in the cabin when I arrived at about 2.00pm on Mon, but people were very helpful and pointed out a space | ||
| q05t: We were told we could not arrive before 2pm on the Friday,but we were told by others that they were allowed on site Thursday and early Friday, consequently we were in the field next door because of the flooding and all the camping spaces were full. This was our first visit and we felt a little out of things as we could not hear the tannoy. | ||
| Q06) How long did you stay on site? | ||
| q06: 9 days | 33 | 69% |
| q06: weekdays | 3 | 6% |
| q06: weekends | 2 | 4% |
| q06: 1/2 nights | 1 | 2% |
| Q07) Where did you stay | ||
| q07: caravan | 11 | 23% |
| q07: motorhome | 2 | 4% |
| q07: tent | 23 | 48% |
| q07: offsite | 0 | 0% |
| Q08) Where did you camp? | ||
| q08: back field | 13 | 27% |
| q08: lake view | 5 | 10% |
| q08: middle field | 15 | 31% |
| q08: off site | 9 | 19% |
| Q09) Thoughts about 'Lake View' | ||
| q09: stayed and stay again | 4 | 8% |
| q09: stayed but not stay again | 3 | 6% |
| q09: stayed main site but would consider Lake View | 8 | 17% |
| q09: stayed main site but not consider Lake View | 10 | 21% |
| q09: did not camp | 9 | 19% |
| Q10) Did you have sufficient space around your tent? | ||
| q10: yes | 28 | 58% |
| q10: no | 3 | 6% |
| Q11) There was no family only camping area this year due to the extreme weather conditions in the run up to Bass Week. Would you like the family camping area to be reintroduced in future? | ||
| q11: Yes | 18 | 38% |
| q11: no | 7 | 15% |
| Q12) Could the club officials have done more to help prevent or minimise the impact of the adverse weather? | ||
| q12: Yes | 2 | 4% |
| q12: no | 37 | 77% |
| Q13) Parking was difficult this year, again due to the adverse weather conditions, do you think the club could have done more to ease the parking situation? | ||
| q13: Yes | 17 | 35% |
| q13: no | 25 | 52% |
| Q14) Everyone was asked to only bring one car to Bass Week this year if at all possible, however we appreciated that this would not be possible in all instances. How many cars did you bring this year? | ||
| q14: 1 car | 34 | 71% |
| q14: 2 cars | 10 | 21% |
| q14: >2 cars | 1 | 2% |
| Q15) Were you unduly disturbed by noise from adjacent campers? | ||
| q15: yes | 6 | 13% |
| q15: no | 30 | 63% |
| Q16) Were you unduly disturbed by noise from the evening entertainment? | ||
| q16: yes | 1 | 2% |
| q16: no | 35 | 73% |
| Q16t) General comments on camping/caravanning at the regatta. | ||
| q16t: A superb job by the organisers with all the awful conditions they encountered. | ||
| q16t: Car parking seemed easier this year despite the reduced amout of space. Obviously essential for those who are staying off site and taking part in the regatta that there is car parkling space for us. | ||
| q16t: It was fine - we were lucky to find a large spot that someone had vacated after the weekend | ||
| q16t: It would be nice to separate the cars from the boats, but I appreciate space was tight. Q11): I've no responsible view on family camping area, having never used it | ||
| q16t: Lakeview - It was fine, but here are a few comments for if you use it again. It needs a water supply - it's a long way back to the club to wash dishes/fill up pans for cooking etc. Lights on the path were much appreciated. Couldn't hear the tannoy announcements. | ||
| q16t: Our family camped and have reservations about attending in future unless unruly elements are removed | ||
| q16t: The 'lake view' field looked lovely but we couldn't have taken a camper van onto it because it was on such a slope and we may have got stuck! We talked to some people who were in a tent and loved it there. | ||
| q16t: Use of the field opposite for cars was good in previous years as it reduced number of cars on site - this would be good if it could be done again | ||
| q16t: Was cosy, but it made a nice change having people camping in different places to their usual | ||
| q16t: Was disturbed by, probably, under 18s running around the site obviously 'worse for drink' being rowdy at 4 - 5am particularly after the discos. I accept passing noise is inevitable at the end of a good night, but this noise was sustained and I suspect from under 18s on site unsupervised. | ||
| q16t: We asked for a quiet spot, but due to the weather we were moved next to the main pathway through to the clubhouse, and suffered from noise and banging on our caravan. Parking around our caravan meant that we had to park a distance away when were returned from shopping. | ||
| q16t: we only slept on site one night but had a tent for daytime use | ||
| q16t: We would stay again in lake view field if better facilities. Noise from road was alittle intrusive. | ||
| q16t: While "Lake View" was a lovely camping spot, the distance to the facilities made things slightly more difficult. However, I was impressed that you'd managed to make the best of a difficult situation at the last minute! | ||
| q16t: Would prefer that caravans & campers were NOT put on the back field & that this was kept for camping only! | ||
| Q17) The Club made more space near the lake for visitor boat parking this year. Were you aware? | ||
| q17: aware and used | 27 | 56% |
| q17: aware no space | 9 | 19% |
| q17: not aware | 12 | 25% |
| Q18) Did you use the outside sinks for washing dishes and, if so, were they adequate for your needs? | ||
| q18: yes adequate | 23 | 48% |
| q18: did not use | 24 | 50% |
| Q19) Do you think there are enough water taps on site? | ||
| q19: yes | 34 | 71% |
| q19: no | 4 | 8% |
| Q20) Do you think there are enough WC’s on site (including those in the clubhouse)? | ||
| q20: yes | 36 | 75% |
| q20: no | 5 | 10% |
| Q21) Were you happy with the quality and temperature of the wash & shower facilities? | ||
| q21: yes | 35 | 73% |
| q21: no | 5 | 10% |
| q21: not used | 6 | 13% |
| Q22) The club works hard to maintain high standards of cleanliness for the clubhouse and grounds. Were you happy with the levels of cleanliness attained? | ||
| q22: yes | 46 | 96% |
| q22: no | 2 | 4% |
| Q23) Did you use the grocer who attended site each day this year and/or the butcher who attended on the Monday afternoon? | ||
| q23: grocer | 11 | 23% |
| q23: butcher | 1 | 2% |
| q23: both | 8 | 17% |
| q23: neither | 26 | 54% |
| Q23t) Do you have any suggestions regarding on-site grocer and butcher services for future years?: | ||
| q23t: A good idea to have them as everyone who did use them were very happy with them. | ||
| q23t: Butcher more often!! | ||
| q23t: I didn't use the either this year but think it is a great idea and will use them in future years | ||
| q23t: keep them coming | ||
| q23t: My only complaint about site services is the temperature of the ladies' showers. Deeply unpleasant after a hard day's racing! | ||
| q23t: retain if possible for those staying on site | ||
| q23t: times of visits to be advertised if possible, grocer said he would be more organised next year! | ||
| q23t: we did not have any facilities in lake view apart from one portaloo. Also no rubbish bins, so we had to carry our rubbish to the main site. | ||
| q23t: Would probably use at some point in the week, most likely on wednesday when least time after sailing | ||
| Q24) Did you take advantage of the daily newspaper/magazine delivery service? | ||
| q24: yes, use again | 5 | 10% |
| q24: yes, may use again | 2 | 4% |
| q24: Didn't know there was one | 9 | 19% |
| q24: not required | 31 | 65% |
| Q25) Did you use the drying facility? | ||
| q25: yes, ok | 2 | 4% |
| q25: yes, inadequate | 1 | 2% |
| q25: no, inadequate | 3 | 6% |
| q25: not required | 35 | 73% |
| q25: Didn't know there was one | 6 | 13% |
| Q25t) General comments on site services: | ||
| q25t: Appreciated the assistance with finding a boat space | ||
| q25t: Excellent cleanliness, as ever, and the majority of campers' needs were carefully considered. | ||
| q25t: I was worried about children around clubhouse on bikes running into people. I have seen this type of injury. | ||
| q25t: We were told from other people that items had gone missing from the drying facilities. | ||
| q25t: what happened to the drying tent | ||
| q25t: with staying off site we did not need so much | ||
| Q26) How much sailing did you do? | ||
| q26: incl, sailed all | 28 | 58% |
| q26: incl, sailed some | 8 | 17% |
| q26: weekend | 3 | 6% |
| q26: midweek, sailed all | 3 | 6% |
| q26: midweek, sailed some | 2 | 4% |
| q26: some races | 2 | 4% |
| Q27) If you sail an asymmetric do you think it would be a good idea to have a separate windward/leeward course? | ||
| q27: yes | 4 | 8% |
| q27: no | 3 | 6% |
| q27: trial only | 6 | 13% |
| Q28) In addition to glassware prizes this year there was pottery, wine and whisky. What type of prize would you prefer? | ||
| q28ca: any | 30 | 63% |
| q28cb: glassware | 11 | 23% |
| q28cc: pottery | 7 | 15% |
| q28cd: wine | 8 | 17% |
| q28ce: whisky | 6 | 13% |
| Q29) This year we allocated helms into gold or silver fleets and awarded some prizes accordingly. Is this considered reasonable? | ||
| q29: yes prize winner | 21 | 44% |
| q29: yes (non prize winner) | 19 | 40% |
| q29: no prize winner | 2 | 4% |
| q29: no non prize winner | 3 | 6% |
| Q30) Do you think the rescue facilities were adequate? | ||
| q30: yes | 45 | 94% |
| q30: not in extreme conditions | 3 | 6% |
| q30: no | 0 | 0% |
| Q31) What changes to the fleet starts would you make (If any)? | ||
| q31t: as an enterprise sailor it was nice to have the GPs go first! | ||
| q31t: Course indicated at the club house. | ||
| q31t: GP14s are faster than Ents change the PY accordingly Pursuit Race proved ot all | ||
| q31t: The course was posted on the committee boat and then the start sequence was started immediately after causing all the boats to flock to the start line to read the course, this caused considerable traffic for the fast handicap. I appreciate the race officer wanting to get the fleets away on time, but could it be considered for the future. | ||
| q31t: The slow handicap/mirrors/toppers start time needs to be brought forward. | ||
| q31t: The slow handicap/mirrors/toppers start time needs to be brought forward. | ||
| q31t: Very cramped and busy not enough room | ||
| Q31t) General comments on Sailing: | ||
| q31t2: A really good week. | ||
| q31t2: all good | ||
| q31t2: Awesome as ever!! | ||
| q31t2: Best wind velocities I can remember over the years, still getting to grips with the flukiness !!!!! | ||
| q31t2: brilliant | ||
| q31t2: Courses are incredibly complicated and v difficult to write down in a single handed tippy boat - simpler courses wd be helpful | ||
| q31t2: courses very intricate didin't sail all races due to weather conditons | ||
| q31t2: Excellent as always | ||
| q31t2: Generally well organised and efficient - Thanks!! | ||
| q31t2: getting on and off the water difficult, didn't like being shouted at for obscuring the OD box when trying your best to exit the watre quickly | ||
| q31t2: go back to port end Committee boat. | ||
| q31t2: I love sailing at Bass! Thank you for organising it so well. | ||
| q31t2: It was great.. Keep the courses interesting. Wind ward leeward gets very dull. | ||
| q31t2: Ood mistakes seemed more frequent this year- would a laptop and lights/vdu automating it make it easier? | ||
| q31t2: Sailing ? | ||
| q31t2: Some fleets were small for fixed Gold/Silver fleets. One alternative is overall 1st, 2nd +highest placed boat that hasn't won a prize. I don't actually know if this would work better. | ||
| q31t2: Start lines were no where near as fair as in all previous years. All very biassed towards the committee boat end apart from on Friday. This resulted in alot of congestion even though the lines were long. The sound signals and flags were not in agreement for general recalls. Even though we had seen the 1st substitute from 300yds away decided to return to the shore and go shopping instead on Thursday | ||
| q31t2: The slow handicap/mirrors/toppers need to sail a smaller course with less marks. | ||
| q31t2: Very good courses, back to back racing should be back to back, we were waiting over an hr for the commette boat to reapear | ||
| q31t2: Very well run as ever! Fantastic weather and sailing conditions, so well done to whoever organised that! | ||
| q31t2: Well organised and good courses | ||
| q31t2: well organised but course board unclear for visitors | ||
| Q32) Did any members of your party participate in the coaching arranged? | ||
| q32: both | 2 | 4% |
| q32: no | 43 | 90% |
| q32: rya | 2 | 4% |
| q32: trident | 1 | 2% |
| Q33) Would any members of your party be interesting in receiving coaching in future years? | ||
| q33: both | 3 | 6% |
| q33: no | 18 | 38% |
| Q33t) General comments about the coaching programme | ||
| q33t: difficult to fit in | ||
| q33t: Excellent | ||
| q33t: Good idea especially for adults | ||
| q33t: Great idea but we did not use. | ||
| q33t: It seemed to have a lot of support and we were aware that the youngsters enjoyed it immensley. Luke did a great job. | ||
| q33t: This was FANTASTIC , it was great to have children included in the sailing @ Bass even if they weren't aloud to race. I think this is something that really made Bass very much a FAMILY evet! I would rather have to pay for this next year than lose it! Thanks to you guys for organising this. | ||
| Q34) Do you think there was enough children's entertainment? | ||
| q34: yes | 12 | 25% |
| q34: no | 3 | 6% |
| q34: not relevant | 31 | 65% |
| Q35) Do you think there was enough evening entertainment? | ||
| q35: yes | 38 | 79% |
| q35: no | 3 | 6% |
| Q36) Were you happy with the start and finish times for the entertainment? | ||
| q36: yes | 26 | 54% |
| q36: about right | 12 | 25% |
| q36: no | 3 | 6% |
| Q37) Were you happy with the bar opening and closure times? | ||
| q37: yes | 29 | 60% |
| q37: about right | 10 | 21% |
| q37: no | 4 | 8% |
| Q38) Do you have any ideas for alternative entertainment? | ||
| Q38t) General comments on entertainment & bar: | ||
| q38t: ceilidh band | ||
| q38t: Does "yes" and "about right" not mean the same. | ||
| q38t: See below & please can there be an alternative lager to the overpowering Stella!! | ||
| q38t: The enterntainment was very out dated | ||
| q38t1: Although the entertainment was excellent, I think a big event that gets everyone involved, such as the sumo wrestling or the gladiators of previous years, was missed. | ||
| q38t1: Bar should have been open during the day especially after/between racing for soft drinks etc | ||
| q38t1: Because we went off site most nights we did not participate . But that was our choice to rest! | ||
| q38t1: Children's entertainment seemed this year to have much more emphasis on the younger children ie under 7's, apart from the football, this year had very little for the 8 - 14 year olds! Bring back Gladiators, Sumo, Bouncy castles & JASON!!! | ||
| q38t1: DJ Steve was good | ||
| q38t1: Everybody worked hard. | ||
| q38t1: It was good to see the bar open this year, ent was great | ||
| q38t1: Kayla and Gary were amazing | ||
| q38t1: Keep everything on in the clubhouse for a little bit longer | ||
| q38t1: thank you very much, a good variety; very much appreciated and enjoyed. | ||
| q38t1: very good all round | ||
| Q39) Do you think that the cost of the week represents good value for money?: | ||
| q39: yes | 47 | 98% |
| q39: no | 1 | 2% |
| Q40) Did you have cause for complaint this year?: | ||
| q40: yes, dealt with | 3 | 6% |
| q40: yes, reported | 4 | 8% |
| q40: no | 40 | 83% |
| Q41) Will you be returning to a future Bass Week?: | ||
| q41: possibly | 4 | 8% |
| q41: yes | 44 | 92% |
| Q42) Are you happy to be contacted to discuss any comments further?: | ||
| q42: yes | 44 | 92% |
| q42: no | 3 | 6% |
| Q42t) Any other comments that may be useful to the organisers for the future: | ||
| q42t: Could we change bass week to a week earlier as they are the same week as the nationals :( | ||
| q42t: Don't encourage protests, or if you do hear them at a time that is convenient to the race committee. If a protest is lodged on the day of a prize giving hear the protest the next day and omit the class results and present them at the next prize giving. It would save a lot of standing around. | ||
| q42t: Easily the best dinghy week i've been to in the UK, and comes close to GARDA. | ||
| q42t: Find me a hospital closer to club | ||
| q42t: get bigger numbers for the course board! | ||
| q42t: I htought the club did an absolutely brilliant job - many thanks for all your hard work to make such a good week | ||
| q42t: I think someone should get a prize for answering 1st!!! This would be an incentive to answer this fast!!!!! | ||
| q42t: Just one comment, there were some tents pitched, cars parked and road bases left in the boat park areas and this restricted the space for boats taking part in the races. A beach master would have been useful to assist with launching and organising boats. | ||
| q42t: Keep up the good work | ||
| q42t: Keep up the pressure to discourage "hangers on" who do not sail and just come for a cheap holiday! | ||
| q42t: make sure an adult is responsible for young people and make it clear on the entry form that those attending need to respect that it is a family week so must behave accordingly. Inappropriate behave may result in being removed from the site. | ||
| q42t: More distinctive marker buoys would be more helpful to visiting sailors. | ||
| q42t: Thanks guys, another amazing week. See you next year! | ||
| q42t: The galley prices were expensive especially for tea and coffee | ||
| q42t: The RYA training run by Luke Shaw with the assistance of Steve Kirkpatrick was excellent, but restricted by RIBs being needed to provide rescue cover for racing. Dedicated RIBs / powerboats for the training would avoid the need for the early starts and allow the training to go on for longer. | ||
| q42t: This year it was evident that the committee worked really hard despite the adverse weather and made a real effort in speaking to people. Overall it was a very well organised bass week and very enjoyable. | ||
| q42t: Was made to feel most welcome. Having an allocated space for boat parking when pre booked would help. arriving is a nightmare.All week getting a parking space became a real challenge | ||
| q42t: Yet another great week - big thank you to all the Bass members who generously give their time to make it happen for us. | ||
This page was last updated on 09 November, 2009