BASS WEEK 2010
QUESTIONNAIRE
BOOKING, RECEPTION & ARRIVAL
Q1) Did you pre-book, take advantage of the discount?
YES NO
YES
NO
Q2) Did you receive sufficient information on the event?
Q3) When you arrived on site did you receive sufficient information on the event?
YES NO DON'T KNOW/DIDN'T READ IT
DON'T KNOW/DIDN'T READ IT
Q4) Upon arrival were you happy with the welcome and initial instructions given?
Q5) Were the reception cabin opening times adequate?
YES NO DIDN'T NEED IT
DIDN'T NEED IT
General comments on booking/reception
CAMPING/CARAVANNING
Q6) How long did you stay on site?
9 DAYS WEEKEND(S) WEEK DAYS ONE/TWO NIGHTS
9 DAYS
WEEKEND(S)
WEEK DAYS
ONE/TWO NIGHTS
Q7) Where did you stay
TENT CARAVAN MOTORHOME OFF SITE
TENT
CARAVAN
MOTORHOME
OFF SITE
Q8) Where did you camp?
BACK FIELD MIDDLE FIELD FAMILY CAMPING AREA BY THE LAKE
BACK FIELD
MIDDLE FIELD
FAMILY CAMPING AREA BY THE LAKE
Q9) Did you have sufficient space around your tent?
Q10) Did you make use of the family only camping area?
Q11) Do you think that the family only camping area should be retained for future years?
Q12) Was there adequate parking this year?
Q13) Everyone was asked to only bring one car to Bass Week this year if at all possible, however we appreciated that this would not be possible in all instances. How many cars did you bring this year?
1 2 3 OR MORE
1
2
3 OR MORE
Q14) Were you unduly disturbed by noise from adjacent campers?
Q15) Were you unduly disturbed by noise from the evening entertainment?
General comments on camping/caravanning at the regatta.
SITE SERVICES
Q16) The Club made more space near the lake for visitor boat parking this year. Were you aware?
YES, AWARE AND USED YES, AWARE BUT NO SPACES LEFT NOT AWARE
YES, AWARE AND USED
YES, AWARE BUT NO SPACES LEFT
NOT AWARE
Q17) Did you use the outside sinks for washing dishes?
Q18) If so, were they adequate for your needs?
Q19) Do you think there are enough water taps on site?
Q20) Do you think there are enough WC’s on site (including those in the clubhouse)?
Q21) The club has recently improved the hot water facilities. Were you happy with the quality and temperature of the wash & shower facilities?
YES NO DIDN'T USE THEM
DIDN'T USE THEM
Q22) The club works hard to maintain high standards of cleanliness for the clubhouse and grounds. Were you happy with the levels of cleanliness attained?
Q23) Did you use the grocer who attended site each day?
Q24) Did you use the drying facility?
YES, WORKED WELL YES, BUT INADEQUATE NO, SEEMED INADEQUATE NO, NOT REQUIRED DIDN’T KNOW THERE WAS ONE
YES, WORKED WELL
YES, BUT INADEQUATE
NO, SEEMED INADEQUATE
NO, NOT REQUIRED
DIDN’T KNOW THERE WAS ONE
General comments on site services:
SAILING
Q25) How much sailing did you do?
INCLUSIVE ENTRY, SAILED MOST RACES INCLUSIVE ENTRY, SAILED SOME RACES ENTERED WEEKEND(S) ONLY ENTERED MIDWEEK ONLY, SAILED MOST RACES ENTERED MIDWEEK ONLY, SAILED SOME RACES ENTERED SOME RACES
INCLUSIVE ENTRY, SAILED MOST RACES
INCLUSIVE ENTRY, SAILED SOME RACES
ENTERED WEEKEND(S) ONLY
ENTERED MIDWEEK ONLY, SAILED MOST RACES
ENTERED MIDWEEK ONLY, SAILED SOME RACES
ENTERED SOME RACES
Q26) In addition to glassware prizes this year there was pottery, wine and whisky. What type of prize would you prefer?
ANY! GLASSWARE POTTERY WINE WHISKY
ANY!
GLASSWARE
POTTERY
WINE
WHISKY
Q27) This year we allocated helms into gold or silver fleets and awarded some prizes accordingly. Is this considered reasonable?
YES (NON PRIZE WINNER) YES (PRIZE WINNER) NO (NON PRIZE WINNER)
YES (NON PRIZE WINNER)
YES (PRIZE WINNER)
NO (NON PRIZE WINNER)
NO (PRIZE WINNER)
Q29) Do you think the rescue facilities were adequate?
YES NOT IN EXTREME CONDITIONS NO
NOT IN EXTREME CONDITIONS
Q30) What changes to the fleet starts would you make (If any)?
General comments on Sailing:
RACE COACHING:
A programme of race coaching was introduced this year, with the RYA coaching juniors throughout the mid week and Trident UK running sessions on the Monday morning.
Q31) Did any members of your party participate in the coaching arranged?
YES, RYA COACHING YES, TRIDENT COACHING YES, BOTH NO
YES, RYA COACHING
YES, TRIDENT COACHING
YES, BOTH
Q32) Would any members of your party be interesting in receiving coaching in future years?
YES, JUNIOR COACHING YES, ADULT COACHING YES, BOTH NO
YES, JUNIOR COACHING
YES, ADULT COACHING
General comments about the coaching programme
ENTERTAINMENT & BAR:
Q33) Do you think there was enough children's entertainment?
YES NO NOT RELEVANT
NOT RELEVANT
Q34) Do you think there was enough evening entertainment?
YES NO TOO MUCH
TOO MUCH
Q35) Were you happy with the start and finish times for the entertainment?
YES NO ABOUT RIGHT
ABOUT RIGHT
Q36) Were you happy with the bar opening and closure times?
Q37) Do you have any ideas for alternative entertainment?
General comments on entertainment & bar:
AND FINALLY:
Q38) Do you think that the cost of the week represents good value for money?:
Q39) Did you have cause for complaint this year?:
NO YES, BUT NOT REPORTED YES, REPORTED & SATISFACTORILY DEALT WITH YES, REPORTED, BUT NOT SATISFACTORILY DEALT WITH
YES, BUT NOT REPORTED
YES, REPORTED & SATISFACTORILY DEALT WITH
YES, REPORTED, BUT NOT SATISFACTORILY DEALT WITH
Q40) Will you be returning to a future Bass Week?:
YES NO POSSIBLY
POSSIBLY
Q41) Are you happy to be contacted to discuss any comments further?:
Any other comments that may be useful to the organisers for future events:
Name
e-mail address
Telephone